Wipe FAQ

So as you all know we implemented a wipe of character items for anyone who is inactive for 2 months (8 weeks). However this means that you will need to have at least 10 hours of playtime in the 8 week period, and not just fly in for 5 minutes and fly out, every so often.

Why has this changed?

We feel this is a fair duration of time to be active. There will be situations where you may need such a length of time off and if so please submit a general ticket explaining the reason and duration of your LOA. We have to do what's best for our community and having people inactive not only impacts performance for you all due to server lag but its also unfair for them to hold onto certain assets in game that others may want. Not only will it do those two things, it will also balance the future and current economies state.

Who does this impact?

This impacts all players who haven't played for 8 weeks and or close to that deadline whom have only been in the city for less than the stated playtime parameters stated above, and those who have not contacted us via a ticket to inform us of your absence, we will assume you no longer want to play the city and will wipe assets accordingly without prejudice .

What happens if I am banned?

This only impacts the people who are permanently banned. If you are currently banned for a set duration you will not be impacted by this change.

What if i don't have access to a PC or Internet connection?

Do you have a mobile device? If yes, download discord and open a ticket, you can do so successfully with 3/4/5G, visit an internet café, or library. If your items mean that much to you and have spent real money to acquire these, then there are still many options available to you to inform us of your absence.