Client issues

I crash when playing

Crashes are fairly often related to a server-specific issue. To make sure your crash isn't related to SkyLife Roleplay , it is advised to submit a tech ticket in the discord.

You are unable to appeal a 1 day or 3 day ban.

FiveM is already installed

After you installed FiveM, you don't need to use the same FiveM.exe file anymore. Use the shortcut from your Windows start menu. Press the Start button on your taskbar and look for FiveM there.

If you uninstalled FiveM by deleting the shortcut, you might have to uninstall FiveM properly.

Game cache outdated

Press Yes if the dialog asks Do you wish to continue?. If you get an error like DLC files are missing, make sure your game is up to date by following the instructions in the dialog. Also, make sure your CitizenFX.ini points to the correct GTA V installation. You can find that file within your FiveM application data.

Stuck on a rotating splash screen

Delete %appdata%\citizenfx\ros_id.dat and %localappdata%\digitalentitlements.

Stuck on a black screen

This is a common issue with certain NVIDIA drivers. Stay patient, it takes a minute to load. This often happens to other games too.

Help! I can't find my issue here!

We are more than happy to help you out! If you're running into crashes or freezes, please post your issue in a support ticket. Provide as much detail as you can, that will make it easier for everyone to help you. For all other issues, you are more than welcome to join our Discord and have a chat with us.